REVIEWS

the best service this time at serra looks like a complete new team thank you

The customer service team was terrible and arrogant. They didn’t fix the problem that I even paid for

The individuals that checked me in he was really good. It may have taken 1 hour but overall didn’t take to long. Friendly checkout

Alan was very knowledgeable and friendly, didn't try to push me into anything. Very professional and showed me everything I needed to know about my new 2025 chevy colorado trail boss.

The attention was perfect, quick, and they help me with everything

I drove 4 hours to get there and my salesman, Tony A., did an excellent job of accommodating my needs to make this purchase go smoothly and timely for my return home on schedule.

They were ready for my service appointment when I arrived. I was pleased with length of time it took to complete the service. I would recommend to friends and family.

When my wife called the service dept to set up our first service with our brand new car, she was met with rude service people who didn't want to help her and kept hanging up on her. After several attempts to schedule this service and met with the same rudeness she finally got frustrated and told me she would just have someone else do the service (Wyatt-Johnson). She has always had great service there and has little interest in dealing with rude service reps. I called Tony (our salesman) and he had Beau from the service dept call me and we got things sorted out. From there is a great experience. I hope moving forward that the rude folks can find a different job that they can be happy in. (Probably not customer facing). Almost a very frustrated client, but Tony saved y'all. Go give him a big thanks because we were set to call it quits with Serra.

Very efficient service. Dropped my truck off and only had to wait about 45 minutes for it to be done.

Always great service! Service Techs are the best in the field.